Do you want to return an order? then follow the steps below:Pack the product well and make sure the order number is clearly visible on the box. Then send it to the following address:
Akkermantje 3, Hippolytushoef, 1777DP.
As soon as we have received your return, the full purchase amount including shipping costs will be refunded to your account within 14 working days.
To exchange products, we recommend sending an email to firstname.lastname@example.org.
Time for reflection/return
It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account (unless the product has arrived damaged). These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at email@example.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
If the product is damaged or the packaging is more damaged than is necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is well packaged when you return it.
I have provided the wrong delivery address!
Accidentally entered the wrong delivery address? Then contact us as soon as possible. We will then try to change the order for you